1250 Privacy Policy — User Information Protection

This policy explains how the 1250 platform collects, stores and uses the personal information of users in Malaysia. Please read it carefully before using our services.

Updated: 2026

1. Information We Collect

When you register or use the 1250 platform, we collect several categories of information for the purposes of operating and securing your account:

Account information: Full name, email address, phone number and identity verification details submitted during registration or the identity verification process.
Device and browser information: Device type, operating system, web browser, IP address and other technical data automatically transmitted when you access the platform.
Local payment information: Transaction data in Malaysian Ringgit (RM / MYR) includes the account holder's name, bank account numbers used for deposits or withdrawals, and transaction records. We do not store full card numbers for card transactions.
Session cookies and tracking: Login session data, user preferences and platform usage information via technical cookies required for core site functionality.
Usage data: Pages visited, session duration, bet types placed, markets selected and other interactions with the platform.

We only collect information necessary for the purposes stated in this policy. Additional information may be requested during the identity verification process as required by 1250's platform security procedures.

2. How We Use Your Information

Information collected by the 1250 platform is used for the following purposes:

Creating and managing user accounts and handling the login process securely.
Processing deposits and withdrawals in MYR via the local payment methods chosen by the user.
Verifying user identity to meet the platform's security requirements.
Sending notifications related to your account, transactions and relevant betting activity.
Detecting and preventing fraud, platform abuse or unauthorised access.
Enhancing the user experience by understanding usage patterns and navigation preferences.
Complying with legal obligations and regulations applicable to online platform operations.

1250 does not use user information for third-party advertising purposes without the user's explicit consent. Your information will not be sold to any third party.

3. Cookies & Tracking Technologies

The 1250 platform uses cookies to ensure the platform operates correctly and to deliver a better user experience. There are two types of cookies in use:

Necessary technical cookies: Used to maintain your login session, store language preferences, and ensure session security. These cookies cannot be disabled as they are essential to the platform's core functionality.
Analytics cookies: Collecting statistical data on how users interact with the platform for improvement purposes. This data is processed in aggregate and contains no personally identifiable information.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the 1250 platform. Continued use of this platform constitutes your consent to the use of cookies as described above.

4. Data Storage, Security & Third-Party Sharing

Storage & Security

1250 user personal data is stored on servers protected by strict technical security measures. Access to personal data is restricted to staff who require it for operational purposes only. All sensitive information such as passwords is stored in encrypted form and cannot be read by anyone in its original state.

Account information is retained for the duration the account remains active and for the period prescribed by legal requirements following account closure. We take reasonable measures to keep your data secure at all times.

Third-Party Sharing

1250 does not share users' personal information with third parties except in the following circumstances:

Payment processors required to complete deposit and withdrawal transactions in MYR — these parties are bound by strict confidentiality agreements.
Legal authorities or regulatory bodies that require information pursuant to a court order or valid legal requirement.
Technical service providers that assist in platform operations, on the condition that they are not permitted to use such data for any other purpose.

In all of the above cases, 1250 ensures that only the minimum necessary information is shared, and the receiving parties are bound by appropriate data protection obligations.

5. User Rights & How to Contact Us

Your Rights Over Personal Data

As a user of the 1250 platform, you have the following rights regarding your personal information:

Right of Access: You have the right to request a copy of the personal information we hold in relation to your account.
Right to Rectification: If your information is inaccurate or incomplete, you may request a correction through your account settings or by contacting customer support.
Right to Erasure: You may request the deletion of your account and associated personal data, subject to legal data retention requirements and the terms set out in the Terms & Conditions platform.

Amendments to the Privacy Policy

1250 reserves the right to update this privacy policy at any time. Users will be notified of any significant changes via in-platform notifications. It is the user's responsibility to review this policy periodically. Continued use of the platform after any changes take effect constitutes acceptance of the latest version of this policy.

Contact Support

For any queries regarding data privacy, access requests or data deletion, please contact the 1250 support team by email at: [email protected], or log in to your account to use the in-platform support channel. You may also refer to FAQ for general questions frequently asked by users in Malaysia.

The current version of this policy is effective from 2026.

Start Your Journey with 1250

Register securely and access all 1250 platform services. Your information is protected at all times in accordance with this privacy policy.